Shipping Information
Fast, reliable delivery across New Zealand — free shipping on orders over $300+GST.
Do you offer free shipping?
Yes! We offer FREE shipping on all orders over $300 + GST.
For orders under this amount, a flat rate of $10 + GST will be applied at checkout.
What are your delivery timeframes?
- North Island: Orders typically arrive within 1 business day of dispatch.
- South Island: Please allow up to 2 business days after dispatch.
- Rural Areas: Add an extra day for remote or rural locations.
What are your order cut-off times?
Orders placed and fully paid before midnight will be dispatched on the next business day.
Is delivery tracked and secure?
Absolutely. Once your order is shipped, you’ll receive a tracking link via email.
All deliveries are:
- Fully insured until signed for
- Signature required on delivery
Where do you deliver?
We deliver nationwide across New Zealand.
For international inquiries, please contact us at nzbulkbuy@gmail.com.
Do you deliver to P.O. Boxes?
No. To ensure prompt and secure delivery, we only ship to physical business addresses.
Can I change my delivery address?
Yes, but only before your order has shipped. Once dispatched, any changes must be coordinated directly with the courier service.
Are shipping fees refundable?
No, shipping costs are non-refundable as they are paid to third-party carriers. However, if a return is due to an error on our part, we may cover the cost of return shipping.
